Emerson’s Smart Wireless products and solutions extend PlantWeb predictive intelligence into areas that were previously out of physical or economic reach, opening the door for new possibilities in process improvement. Remote locations, physical obstructions, and the high cost of engineering and integrating new technologies, all once considered to be costly barriers now no longer exist.
Wireless Field Network Services
Although our wireless field network architecture and applications do not require a site survey, and are designed for ease of engineering, installation, and use, we do offer a broad range of services to help you get up and running quickly and make the most of wireless technology. Our wireless experts ensure that your business needs are met; these experts help you decide and implement the best combination of wired and wireless technologies and products to meet your specific goals.
Emerson also offers SmartStart™ Services, which include on-the-job training in network fundamentals, basic operations as well as troubleshooting. Our skilled technicians will provide training on not only how to use the equipment correctly, they will also perform routine maintenance, and diagnose and resolve any potential issues.
With vast their experience in wireless technologies, our factory trained technicians can easily assist you with creating the layout of your Wireless HART network using AMS Wireless SNAP-ON™. This expert assistance insures connectivity to your whole network to guarantee the gathering of the best data from your wireless devices. Our technicians will verify that the Wireless Gateway is properly mounted, configured, and performing at its very best. They will assign network addresses and verify the devices’ readability at the interface or router, thereby making integration into your control system or PLC a simple one-step process. In addition, our technicians will provide a complete assessment of the transmitters including:
• Checking the process connections to the transmitters to insure accurate mechanical installation
• Determining configuration and health
• Confirming WirelessHART connections
Performing a communications check
Wireless Plant Network Services
System integration services are critical to the success of a Wireless Plant Network system. Emerson offers a comprehensive services portfolio to help customers design and deploy a Wireless Plant Network.
Emerson engineers will visit the customer site to conduct an RF study, determine access point locations, and collect other on-site Information
System architecture design
Based on the site survey resulst and the customer’s business requirements, engineers will design the overall system architecture including the network infrastructure and applications.
Physical network installation management and system commissioning
Install and configure network components. Commission the entire network.
According to your business requirements, engineers will design and implement the applications into the solution.
Emerson will work with the customer to specify a training curriculum that meets that customer’s specific needs.
Smart Wireless Solutions - After Project Support
Emerson provides After Project Expert Technical Support and critical On-site Services to help maintain uptime, performance and deliver a better return on your Wireless Plant Network investment. Emerson's Smart Wireless Plant Network Solution for After Project Support is designed to help our customers maximize the availability of the Smart Wireless Plant Network, keep applications running at peak performance, ensure Wireless Plant Network Security and deliver lower maintenance cost. As a part of the total SureService solution, Emerson’s Smart Wireless Plant Network support allows our customers to select the right service for the right time: Emerson considers process criticality and the customer’s level of resources and interests. Emerson's After Project Support for Smart Wireless will include:
• Expert Technical Support
• On-Site Emergency Service
• Preventive and Reliability Maintenance
• Spares Support Program
• Application Enrichment
For additional information, on After Project Support for Wireless Plant Network services, Click Here